Croobox Privacy Policy
Effective Date: 29-09-2024
Introduction
At Croobox (“we”, “us”, “our”), we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data, in accordance with global privacy laws such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable regulations. By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect various types of personal information depending on the interaction between you and Croobox. This may include:
- Personal Identification Information: Name, email address, phone number, company name, job title, and similar contact data.
- Payment Information: Credit/debit card details, billing address, and other financial information for transaction purposes.
- Technical Information: IP address, browser type, device information, and usage data.
- Communication Data: Information provided when contacting our customer support, participating in surveys, or signing up for newsletters.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and improve our services.
- To process transactions and manage accounts.
- For marketing, including newsletters and promotional emails (with your consent).
- To comply with legal obligations and enforce our policies.
- To improve user experience through analytics and performance monitoring.
3. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Consent: When you provide consent for specific uses (e.g., marketing).
- Contractual Necessity: When processing is required for fulfilling a contract (e.g., providing a service).
- Legitimate Interests: For fraud prevention, ensuring network security, and improving our services.
- Legal Obligation: To comply with regulatory and legal requirements.
4. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data with third parties under the following circumstances:
- Service Providers: Trusted third parties who assist in business operations (e.g., payment processing, hosting, data analysis).
- Legal Compliance: When required by law, court order, or government regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to another entity.
5. International Data Transfers
If you are located outside of our primary operating jurisdiction, your personal data may be transferred to countries with different privacy regulations. We ensure that appropriate safeguards, such as standard contractual clauses or equivalent protections, are in place when transferring data internationally.
6. Data Security
We implement technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right to access, correct, or delete your data.
- Right to restrict or object to processing.
- Right to data portability.
- Right to withdraw consent (where applicable).
- Right to file a complaint with a supervisory authority.
To exercise these rights, please contact us at [contact@croobox.com].
8. Retention of Data
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once the retention period has expired, we securely delete or anonymize your data.
9. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal data from minors. If you believe that we have collected information from a minor, please contact us, and we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and the “Effective Date” at the top will be revised. By continuing to use our services after such changes, you accept the updated policy.
Contact Us
If you have any questions about this Privacy Policy or the handling of your personal data, please contact us at:
Email: contact@croobox.com